privacy policy

PRIVACY POLICY (UK GDPR COMPLIANT)

East Coast Engineering Consultants Ltd.

Last Updated: 3rd March 2026

1. INTRODUCTION

East Coast Engineering Consultants Ltd. (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect the personal data of parents and learners in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. DATA CONTROLLER

For the purpose of the UK GDPR, the Data Controller is;
Name: Bailey Thompson
ICO Registration Number:
Contact Email: contact@eastcoastengineeringconsultants.com

3. THE DATA WE COLLECT

We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped together as follows:

  • Parent/Guardian Data: Name, billing address, email address, and telephone number.

  • Learner Data: Name, date of birth, CV details, employment/educational history, and academic qualifications.

  • Technical Data: Recording of video calls/online classrooms (only where explicit prior consent is obtained).

4. HOW WE USE YOUR PERSONAL DATA

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Performance of a Contract: To deliver the coaching, mentoring, and apprenticeship preparation services you have purchased.

  • Legal Obligation: To comply with UK safeguarding and child protection laws.

  • Legitimate Interests: To process payments securely and manage our relationship with you.

  • Consent: Where you have provided recorded video data for feedback or training purposes.

Note: We do not sell your personal data to any third parties.

5. DATA STORAGE AND SECURITY

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way.

  • All data is stored on encrypted, password-protected cloud systems.

  • Access is limited to subject matter experts who have a business "need to know."

  • Payment transactions are encrypted using SSL technology via our third-party provider.

6. DATA RETENTION

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for. We typically retain learner records and CV data for a maximum of one year following the final coaching session, to assist with follow-up queries or until a deletion request is made.

7. YOUR LEGAL RIGHTS

Under the UK GDPR, you have the following rights:

  • The right to access: You can request a copy of the personal data we hold about you.

  • The right to rectification: You can request that we correct any inaccurate information.

  • The right to erasure: You can request that we delete your data (the "right to be forgotten").

  • The right to withdraw consent: Where we rely on consent (e.g., marketing or video recordings), you can withdraw it at any time.

To exercise any of these rights, please contact us at contact@eastcoastengineeringconsultants.com.

8. COMPLAINTS

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).